FAQ
WE ARE HAPPY TO ANNOUNCE THAT WE HAVE OPENED OUR FIRST STOREFRONT! NOW ACCEPTING CLIENT PICK UP ORDERS.
COME VISIT US IN PERSON : 2094 TRIMBLE PLACE
MONDAY CLOSED
TUESDAY - THURSDAY : 9 AM - 2 PM
FRIDAY : 9 AM - 5 PM
SATURDAY : 9 AM - 3 PM
SUNDAYS 12-3 PM
Below are common questions we receive. Please look this over before reaching out as you might find your answer immediately below!
Q: Where is your shop located?
A: We are located at 2094 Trimble Pl, Memphis, TN 38104. We are right next to the Overton Square Bell Tower. Google Maps might take you to the front of Overton Square, simply pop around back to the Bell Tower courtyard to find us.
Q : How do I order?
A: There are two options for ordering. You can order online through our website or for custom cakes you may call our shop to place your order. All orders do require a 48 hour minimum notice. All orders close each day at 2 PM
A : You can place an order at anytime! We need 48 hours minimum notice on all orders but you can order for your pick up date up to three months in advance. Ordering as soon as you know your needed pick up date is highly recommended.
A: No. At this time we only offer pick ups. All pick ups are at storefront : 2094 Trimble Place
Q : Do you offer anything that I can get the same day?
A : Yes! We have plenty of options available in store. Stop in for a coffee and shop our daily offerings.
Q : I have Celiac Disease, are your products safe for me?
A : Absolutely!! Savannah, the founder and head baker has Celiac disease and all products must pass her safety standards. ALL PRODUCTS are made in a 100% gluten free kitchen.
Q : Do you have gluten free / dairy free options?
A : Yes! Click here to can see our GF/DF options.
Q : Are you a nut free kitchen?
A : While most our products do not contain nuts, there are tree nuts and peanuts used in our kitchen. Our macarons have almond flour in them.
Q : I need a cake or cookies for a special occasion (like a wedding or birthday party), do you do custom decorating?
A : At this time, we do offer limited custom decorations (custom icing colors or names on cakes) for special occasions. If you have a special request, please call our shop to talk through your desires.
Q : I would really like an item that isn’t listed, can you make it for me?
A : While we would love to be able to produce a GF alternative for everything, the recipe development process takes weeks and sometimes months to get to our standards. Please let us know what you would love for us to offer as it always helps us with planning for future products!